Issue: SMS Control or DIO SMS Not Working
Related Pictures:
Main Cause and Solution:
| Item | Cause | Solution |
| 1 | The Router SIM card SMS service is not working | try to check the SMS service via mobile phone. Use mobile phone to confirm the SIM card SMS service is working before use H685/H820 Router SMS feature |
| 2 | Setting compatibility issue | Uncheck the configuration of "Fix Error For Some Network". Some network need check this configuration, and some network need uncheck this configuration. Please try both for test. |
| 3 | Setting wrong | In the sys log of router, it indicates received SMS from the dedicated phone, but the SMS configuration is not 100%matched with the dedicated phone number. For example in picture above, the phone number in the SYS Log is +972543442213, but the SMS Configuration is 0543442213. Modify from 0543442213 to +972543442213 to solve the issue. |