Issue: PPTP VPN can work.

 

Typical Diagram:

pptp vpn not work

 

Details:

PPTP VPN not work.

 

Main Cause and Solution:

Item Description Cause Solution
1 Firmware version is too low Firmware

Please try new firmware.

Firmware for H685

Firmware for H820

2 Using E-Lins routers as VPN Server and VPN Client can work, but use Windows OS as VPN Server cannot work Firmware

Some windows OS is not good compatible with E-Lins router. Please try new firmware.

Firmware for H685 (download firmware dedicated for Windows OS as Server)

Firmware for H820 (download firmware dedicated for Windows OS as Server)

3 VPN is connected. PC1 and PC2 cannot visit each other. Settings issue or firewall issue

1) check PC1 and PC2 firewall settings. Try to close the firewalls.

2) check VPN settings, refer to manual at link VPN PPTP Example.

4 VPN can connect Setting issue

1) check VPN settings, refer to manual at link VPN PPTP Example.